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Refund and cancellation policy

Last updated 27 September 2026

Aviary is a subscription with a 30-day free trial, so you can try everything before you pay anything. This page covers what happens when you cancel, and when you can get money back.

Cancelling

You can cancel any time. There's no fee and no notice period.

  • Subscribed on the website: go to Account → Subscription → Cancel renewal. Revoking the UPI AutoPay mandate in your UPI app also cancels it.
  • Subscribed in the Android app: cancel in the Google Play Store app under Profile → Payments & subscriptions → Subscriptions.

After you cancel, you won't be charged again, and you keep full access until the end of the period you've already paid for. Your data stays yours: you can export it at any time, including after your subscription ends.

Refunds

Payments cover the period you've started, so we don't refund part of a month or year after you cancel. We will refund you in full if:

  • you were charged twice for the same period,
  • you were charged after you'd cancelled, or
  • a renewal went through that you didn't intend, and you tell us within 7 days of it.

Write to support@useaviary.com with the email on your Aviary account and the date of the charge. We reply within 3 working days. Approved refunds for website payments go back to the original UPI account or card, and usually arrive within 5 to 7 working days, depending on your bank.

Refunds for Google Play purchases are handled by Google under Google Play's refund policy. You can still write to us and we'll help.

Contact

Questions about a payment: support@useaviary.com. See our contact page for more.